EMTEX GmbH – CloudVoice IVR Services, SIP, API, Toll Free and Local Phone Numbers2021-12-04T17:09:39+00:00

We don't let you hang...

20 Years Professional Telecom Services

Phone numbers

Toll free / local / premium rate numbers

Germany / international >60 countries

IVR - Services

Call recording / callcenter routing

Pre-qualifying callers

Fax2mail / Voice2mail / Call Tracking

SIP telephony

SIP origination / termination / trunking

Call Termination to more than 200 countries

API interface

Number provisioning

Access to CDRs

Configuration of phone numbers / IVR services

20 Years Professional Telecom Services

Phone numbers

Toll free / local / premium rate numbers

Germany / international >60 countries

IVR - Services

Call recording / callcenter routing

Pre-qualifying callers

Fax2mail / Voice2mail / Call Tracking

SIP telephony

SIP origination / termination / trunking

Call Termination to more than 200 countries

API interface

Number provisioning

Access to CDRs

Configuration of phone numbers / IVR services

20 Years Professional Telecom Services

Phone numbers

Toll free / local / premium rate numbers

Germany / international >60 countries

IVR - Services

Call recording / callcenter routing

Pre-qualifying callers

Fax2mail / Voice2mail / Call Tracking

SIP telephony

SIP origination / termination / trunking

Call Termination to more than 200 countries

API interface

Number provisioning

Access to CDRs

Configuration of phone numbers / IVR services

Phone Numbers / DIDs

Toll Free Numbers

Offer the perfect customer service with 0800 numbers – Reachable free of charge from landlines and mobile networks. Whether in Germany or in 46 other countries, we will activate your Toll Free number immediately.

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Local Phone Numbers

We offer Geo-phone, also called local network running numbers, in each of the 5200 local networks of germany as well as in more than 50 other countries. All of the numbers offered can be activated immediately.

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Premium Rate Numbers

If you want to operate your support-hotline profitable or to conduct charcheable services such as an attorney or live consuling hotline, we enable your own 0900 number within a couple of hours.

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CloudVoice

-Telephony Platform-

CloudVoice IVR

Cost saving and customer service – trough CloudVoice IVR your calls will be processed the best way.

CloudVoice will be offered to you by a subscirption based model in the cloud  without the necessity to invest in hard- or software.  Useable with all kinds of numbers (Geo-/TollFree-/0900) and scalable up to thousends of parallel calls – accoring to your wishes.

  • Prequalification
  • Waiting loop
  • Informing announcements and menu selection
  • Query of customer-/ticket number
  • Play agent-whisper
  • Individual IVR-solutions
  • Request call statistics
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CloudVoice API

CloudVoice API implements the interface between your system and our communication platform, providing possibilities such as changin destination numbers automatically, ordering new service numbers or modifying the quote distribution of your destination numbers.

  • Routingmodifications
  • Number ordering
  • Request statistics
  • Manage blacklist
  • Initialize outbound calls
  • Receive live events (call start/ stop)
  • changing 0900-plans live
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CloudVoice SIP

Cost savings by using Voice over IP: Our communication platform provides connections of locations trough VoIP (SIP protocol)

  • Lower costs for VoIP
  • Fast link
  • Expensive lines not necessary
  • Worldwide usable
  • High resolution audio
  • Encrypted for the highest amount of security
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